Accounts Receivables


NEXT RATE REVIEW DATE

  1. From the Main Menu click on the Resident button.
  2. Double click on the resident name.
  3. Enter the next rate review date in the appropriate field on the Resident file tab.



ADD MONTHLY FEES

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click the Resident Charges button.
  3. Click the Monthly Fees checkbox in the yellow section.
  4. Click the appropriate filter for Moved-In or Moved-Out resident and select Resident Name from pull down menu.
  5. Click on the Add Fee(s) button.
  6. Click on the pull down and select the appropriate fee. (If the fee you want to add is not listed it will need to be added to the Monthly Fee Library)
  7. Enter the start date for billing.
  8. Save


EDIT A MONTHLY FEE

(YOU MAY ONLY DO THIS IF THIS FEE HAS NOT BEEN THROUGH A MONTH END CLOSING.)

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click the Resident Charges button.
  3. Click the Monthly Fees checkbox in the yellow section.
  4. Click the appropriate filter for Moved-In or Moved-Out resident and select Resident Name from pull down menu.
  5. Click  the View All Active and Inactive button.
  6. Review and change the date if needed or delete button if you wish to delete the fee entirely



Service Fees

ENTER SERVICE FEES


  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click the Resident Charges button.
  3. Click on the Service Fees checkbox in the yellow section.
  4. Select the current Resident/Inquiry status from the green filter section.
  5. Enter the date of the service fee.
  6. From the Select Type dropdown menu select the appropriate fee. (If the fee you want to add is not listed it will need to be added to the Service Fee Library.)
  7. Click on the pull down menu and select the service fee you wish to apply.
  8. Enter the quantity, verify charge, enter description. and select Taxable or Non Statement if applicable.
  9. Click on the name of each resident you wish to charge this fee.
  10. Click the apply button in the middle of your screen.


EDIT A SERVICE FEE


  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click the Resident Charges button.
  3. Click on the Service Fees checkbox in the yellow section.
  4. Click the View All button
  5. Click on the Edit button next to the fee you want to edit.
  6. Edit the fee or delete if needed.




Payments

APPLY A PAYMENT TO CURRENT BILLING (MATCHES STATEMENT)

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Payments button.
  3. Click on the pull down menu and select the resident you wish to apply payment.
  4. Enter the date received, amount, how paid, and number (check, credit card, draft, etc). 
  5. Click on the responsible party check box if this is whom the check is from.  If not, enter the information.
  6. Click on Billing button.
  7. Click on the Apply button – the program will automatically apply the splits.
  8. Click on Record button.


APPLY A PAYMENT TO CURRENT BILLING (UNDERPAYMENT)

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Payments button.
  3. Click on the pull down menu and select the resident you wish to apply payment.
  4. Enter the date received, amount, how paid, and number (check, credit card, draft, etc). 
  5. Click on the responsible party check box if this is whom the check is from.  If not, enter the information.
  6. Click on Billing button.
  7. Manually apply the payment by either checking the Apply button next to each line item, or by entering the dollar amount you wish to apply next to the amount due.
  8. Click the Record button.


APPLY A PAYMENT TO CURRENT BILLING (OVERPAYMENT)

  1. Follow steps above for applying a payment for current billing item.
  2. When you have applied the amount to the current charges and have additional funds to record click the Allocate Excess button.
  3. Select the Category to apply the excess payment too. (Select General unless a specific type of charge is to be paid by the excess amount)
  4. Click the check add checkbox to automatically record excess amount.
  5. Click Record button.


APPLY AN ADVANCE PAYMENT

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Payments button.
  3. Click on the pull down menu and select the resident you wish to apply payment.
  4. Enter the date received, amount, how paid, and number (check, credit card, draft, etc). 
  5. Click on the responsible party check box if this is whom the check is from.  If not, enter the information.
  6. Click on the Advances button in green section.
  7. Select the Category to apply the advanced payment too. (Select General unless a specific type of charge is to be paid by the excess amount).
  8. Click on Record.


EDIT A PAYMENT

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Payments button.
  3. Click on the pull down menu and select the resident you wish to edit.
  4. Click on Review.
  5. Click on Details.
  6. Click on Delete.



Adjustments

ENTER AN ADJUSTMENT

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Adjustments button.
  3. Click on the pull down menu and select the resident you wish to adjust.
  4. Select the type of transaction you with to adjust from the green section.
  5. Select the record you wish to adjust.
  6. Enter the date and amount, and select increase of decrease.
  7. Enter the description for why the adjustment was made.
  8. Click Record.


EDIT AN ADJUSTMENT

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon..
  2. Click on the Adjustments button.
  3. Click on Edit Adjustments tab.
  4. Click on the Delete button next to item you wish to edit.




Balance Entries

ENTER A BALANCE ENTRY

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon..
  2. Click on the Balance Entries button.
  3. Click on the pull down menu and select the resident you wish to adjust.
  4. Select the category you with to adjust.
  5. Enter the date, amount, increase or decrease, description, and click Record.


EDIT A BALANCE ENTRY

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon..
  2. Click on the Balance Entries button.
  3. Click on Edit Balance Entries file tab.
  4. Click on the Delete button next to item you wish to edit.




Statements

RUN STATEMENTS

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Statements button.
  3. Click on the resident name(s) you wish to generate a statement for and click the single arrow button

- OR -

  1. Click the double arrow button to run statements for all residents.
  2. Click on File and Print in the upper left to print.
  3. Follow same steps above to run Current Billing, Current Pro-rate, Statement Summary, and Third Party Statements.



Reports

VIEWING AND PRINTING REPORTS

  1. From the Accounts Receivables menu click the Accounts Receivables button on the top menu ribbon.
  2. Click on the Accounting button.
  3. Click on the report you would like to run.
  4. If appropriate, select from drop down to filter.
  5. If appropriate select date range.
  6. Click on Preview to view on screen, or Print to send to printer.